By Dana May Casperson
Can desk manners make or holiday a megamerger? Can a faxing faux-pas derail a promising company courting? Can an fallacious creation expense you a shopper? Can manners (or loss of them) rather kill a occupation? completely. In an period while businesses are competing at the foundation of carrier, manners are even more than a social nicety -- they seem to be a the most important enterprise ability. in reality, solid manners are sturdy enterprise. This no-nonsense ""manners reference"" refreshes readers on daily etiquette and makes definite they're on their most sensible habit. It offers quickly assistance on such pertinent and well timed themes as: * cell, electronic mail, and net etiquette * desk manners *grooming and enterprise costume * written communications * present giving * resumes and interviews * making introductions * public talking * networking, and extra.
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